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Please fix the network access

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  • #353495 Reply

    Lofi
    Participant

    The bug that’s been bothering me through many editions of MyEclipse has finally made me post a feature request.

    When you are behind a company firewall MyEclipse can’t access the internet. The Eclipse Marketplace can be accessed, but the “Choose Components” feature can’t access the internet. I don’t know why the one can and the other can’t.

    I’m behind my company’s firewall, we have a proxy server which uses a proxy configuration script. So I don’t even know which proxy would be used, it’s an automatism. There’s an error message regarding proxy detection, which is fine. But that still doesn’t explain why the Eclipse Marketplace works while “Choose Components” doesn’t. What I’ll definitely not do is – like suggested in the error message – to enter my windows credentials into any application, not even MyEclipse, only that it can access the proxy and update some component via web. It’s a huge security risk.

    I tried to install Matisse in MyEclipse 2015 Stable 1.0. Please either access the internet like other programs can and use the Internet Explorer settings or if not please provide web access.

    And it would be very helpful to have a “Test Internet Connection” button in the network configuration settings dialog.

    Thank you very much for the consideration.

    #353516 Reply

    support-swapna
    Moderator

    Lofi,

    Sorry that you are seeing issues. I have escalated your concern to the dev team. They will get back to you soon.

    Thanks for your patience.

    #353519 Reply

    Brian Fernandes
    Moderator

    Lofi,

    1) Could you please clear your log, attempt “choose components”, see it fail and then send us the resulting log file?

    2) Could you please PM me your IP address?

    3) Have you ever used the same installation outside a firewall (like if it’s a laptop that you can take home) – does it work then?

    Thanks.

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