[support-ray]

From Pulse forums….

hello,

in my environment MyEclipse 8.5 I am trying to update Pulse to the version 3.0.3 and I get following error:

Software being installed: MyEclipse 8.5 (Profile) 2.0.0.0000000006 (com.poweredbypulse.profile-169050-rmb-625195 2.0.0.0000000006)
Missing requirement: MyEclipse 8.5 (Profile) 2.0.0.0000000006 (com.poweredbypulse.profile-169050-rmb-625195 2.0.0.0000000006) requires ‘moreUnit.feature.group 0.0.0’ but it could not be found

Software being installed: MyEclipse 8.5 (Profile) 2.0.0.0000000006 (com.poweredbypulse.profile-169050-rmb-625195 2.0.0.0000000006)
Missing requirement: MyEclipse 8.5 (Profile) 2.0.0.0000000006 (com.poweredbypulse.profile-169050-rmb-625195 2.0.0.0000000006) requires ‘moreUnit.feature.group 0.0.0’ but it could not be found

I am trying to update pulse first because I do not get anything updated since a while with different error messages.

Myeclipse configuration:

*** Date: Monday, 21 June 2010 12:36:01 Germany Time

*** Platform Details:

*** System properties:
awt.toolkit=sun.awt.windows.WToolkit
com.genuitec.pulse.client.basedir.location.overrid e=C:\Program Files\Genuitec
com.genuitec.pulse.client.blueprint.id=rmb-625195
com.genuitec.pulse.client.credentials=c9Gxp2crzCba Fyi6XFfiqKMTYB/TRnWU1pL+JRe7IwIqZtkpxMYV3gA11uGfUgrRCPJNHW0P4xCt Eq8N99D/+7uPi6vFh9ArokyQWWZpgdNZKiLRZJTdGyu889AeWiLctEIWxu iBlwbPTjjxcnOdTzdH TIyWN1MfdjJEyPnhhG8=
com.genuitec.pulse.client.handshake.id=e1a99bbb-a0ef-42ac-9b20-60ad0fe59be2
com.genuitec.pulse.client.jvmarg.deduplicate.prefi xes=-Xmx,-Xms,-Xmm,-XX:MaxPermSize
com.genuitec.pulse.common.server.url=https://www.poweredbypulse.com:443
eclipse.commands=-os
win32
-ws
win32
-arch
x86
-showsplash
-launcher
C:\Program Files\Genuitec\Profiles\MyEclipse 8.5\myeclipse.exe
-name
Myeclipse
–launcher.library
e:/Program Files/Genuitec/Common/plugins/org.eclipse.equinox.launcher.win32.win32.x86_1.0.2 00.v20090519\eclipse_1206.dll
-startup
e:/Program Files/Genuitec/Common/plugins/org.eclipse.equinox.launcher_1.0.201.R35x_v2009071 5.jar
-install
C:/Program Files/Genuitec/Profiles/MyEclipse 8.5
-configuration
configuration
-vm
e:/Program Files/Genuitec/Common/binary/com.sun.java.jdk.win32.x86_1.6.0.013/jre/bin/client/jvm.dll
eclipse.home.location=file:/C:/Program Files/Genuitec/Profiles/MyEclipse 8.5/
eclipse.launcher=C:\Program Files\Genuitec\Profiles\MyEclipse 8.5\myeclipse.exe
eclipse.p2.data.area=C:\Program Files\Genuitec\Common\configuration
eclipse.p2.profile=com.poweredbypulse.profile-169050-rmb-625195
eclipse.product=com.genuitec.myeclipse.product85.i de
eclipse.startTime=1277113913828
eclipse.vm=e:/Program Files/Genuitec/Common/binary/com.sun.java.jdk.win32.x86_1.6.0.013/jre/bin/client/jvm.dll
eclipse.vmargs=-Xmx1024m
-XX:MaxPermSize=256m
-XX:ReservedCodeCacheSize=64m
-Djprobe.home=e:\Program Files\Genuitec\Common\binary\com.jprobe.engine.nat ive.win32.x86_8.2.0.JET-20090828-0600
-Djava.class.path=e:/Program Files/Genuitec/Common/plugins/org.eclipse.equinox.launcher_1.0.201.R35x_v2009071 5.jar
file.encoding=Cp1252
file.encoding.pkg=sun.io
file.separator=\
java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironm ent
java.awt.printerjob=sun.awt.windows.WPrinterJob
java.class.path=e:/Program Files/Genuitec/Common/plugins/org.eclipse.equinox.launcher_1.0.201.R35x_v2009071 5.jar
java.class.version=50.0
java.endorsed.dirs=e:\Program Files\Genuitec\Common\binary\com.sun.java.jdk.win3 2.x86_1.6.0.013\jre\lib\endorsed
java.ext.dirs=e:\Program Files\Genuitec\Common\binary\com.sun.java.jdk.win3 2.x86_1.6.0.013\jre\lib\ext;C:\WINDOWS\Sun\Java\li b\ext
java.home=e:\Program Files\Genuitec\Common\binary\com.sun.java.jdk.win3 2.x86_1.6.0.013\jre
java.io.tmpdir=c:\Temp\tmp\
java.library.path=C:\Program Files\Genuitec\Profiles\MyEclipse 8.5;.;C:\WINDOWS\Sun\Java\bin;C:\WINDOWS\system32; C:\WINDOWS;e:/Program Files/Genuitec/Common/binary/com.sun.java.jdk.win32.x86_1.6.0.013/jre/bin/client;e:/Program Files/Genuitec/Common/binary/com.sun.java.jdk.win32.x86_1.6.0.013/jre/bin;C:\Program Files\PC Connectivity Solution\;V:\oracle\product\10.2.0\db_1\bin;V:\ora cle\product\10.2.0\client_1\bin;V:\OraHome_1\bin;C :\Program Files\Ruby\bin;C:\Program Files\Common Files\Microsoft Shared\Windows Live;E:\tools\apache-maven-2.2.1\bin;C:\Program Files\Java\jdk1.6.0_16\bin;E:\tools\apache-ant-1.7.0\bin;%M2 _HOME%\bin;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDO WS\System32\Wbem;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\Microsoft SQL Server\90\Tools\binn\;e:\Program Files\doxygen\bin;C:\Program Files\QuickTime\QTSystem\;C:\Program Files\Common Files\Roxio Shared\DLLShared\;e:\Program Files\TortoiseSVN\bin;C:\WINDOWS\system32\WindowsP owerShell\v1.0;C:\Program Files\Common Files\DivX Shared\;C:\WINDOWS\system32\WindowsPowerShell\v1.0 ;C:\Program Files\Common Files\Microsoft Shared\Windows Live;E:\Program Files\SlikSvn\bin
java.runtime.name=Java(TM) SE Runtime Environment
java.runtime.version=1.6.0_13-b03
java.specification.name=Java Platform API Specification
java.specification.vendor=Sun Microsystems Inc.
java.specification.version=1.6
java.vendor=Sun Microsystems Inc.
java.vendor.url=http://java.sun.com/
java.vendor.url.bug=http://java.sun.com/cgi-bin/bugreport.cgi
java.version=1.6.0_13
java.vm.info=mixed mode
java.vm.name=Java HotSpot(TM) Client VM
java.vm.specification.name=Java Virtual Machine Specification
java.vm.specification.vendor=Sun Microsystems Inc.
java.vm.specification.version=1.0
java.vm.vendor=Sun Microsystems Inc.
java.vm.version=11.3-b02
jprobe.home=e:\Program Files\Genuitec\Common\binary\com.jprobe.engine.nat ive.win32.x86_8.2.0.JET-20090828-0600
line.separator=

maynstall.basepath=/pulse/action/
maynstall.rootelement=pulse
org.apache.commons.logging.Log=org.apache.commons. logging.impl.NoOpLog
org.eclipse.equinox.launcher.splash.location=e:\Pr ogram Files\Genuitec\Common\plugins\com.genuitec.myeclip se.product85_8.5.0.me201003250242\splash.bmp
org.eclipse.equinox.simpleconfigurator.configUrl=f ilerg.eclipse.equinox.simpleconfigurator/bundles.info
org.eclipse.update.reconcile=false
org.osgi.framework.executionenvironment=OSGi/Minimum-1.0,OSGi/Minimum-1.1,OSGi/Minimum-1.2,JRE-1.1,J2SE-1.2,J2SE-1.3,J2SE-1.4,J2SE-1.5,JavaSE-1.6

org.osgi.framework.version=1.5.0
org.osgi.supports.framework.extension=true
org.osgi.supports.framework.fragment=true
org.osgi.supports.framework.requirebundle=true
os.arch=x86
os.name=Windows XP
os.version=5.1
osgi.arch=x86
osgi.bundles=reference:filerg.eclipse.equinox.si mpleconfigurator_1.0.100.v201004081300.jar@1:start
osgi.bundles.defaultStartLevel=4
osgi.bundlestore=C:\Program Files\Genuitec\Profiles\MyEclipse 8.5\configuration\org.eclipse.osgi\bundles
osgi.configuration.area=file:/C:/Program Files/Genuitec/Profiles/MyEclipse 8.5/configuration/
osgi.framework=file:/e:/Program Files/Genuitec/Common/plugins/org.eclipse.osgi_3.5.2.R35x_v20100126.jar
osgi.framework.extensions=
osgi.framework.shape=jar
osgi.framework.version=3.5.2.R35x_v20100126
osgi.install.area=file:/C:/Program Files/Genuitec/Profiles/MyEclipse 8.5/
osgi.instance.area=file:/C:/Documents and Settings/npayares/Workspaces/MyEclipse 8.5/
osgi.instance.area.default=file:/C:/Documents and Settings/npayares/Workspaces/MyEclipse 8.5/
osgi.logfile=C:\Documents and Settings\npayares\Workspaces\MyEclipse 8.5\.metadata\.log
osgi.manifest.cache=C:\Program Files\Genuitec\Profiles\MyEclipse 8.5\configuration\org.eclipse.osgi\manifests
osgi.nl=en_GB
osgi.os=win32
osgi.splashLocation=e:\Program Files\Genuitec\Common\plugins\com.genuitec.myeclip se.product85_8.5.0.me201003250242\splash.bmp
osgi.splashPath=platform:/base/plugins/com.genuitec.myeclipse.product85
osgi.syspath=e:\Program Files\Genuitec\Common\plugins
osgi.tracefile=C:\Documents and Settings\npayares\Workspaces\MyEclipse 8.5\.metadata\trace.log
osgi.ws=win32
path.separator=;
product.home=/e:/Program Files/Genuitec/Common/plugins/org.jboss.tools.common.model_2.0.0.me201003052220/
pulse.console.redirect=true

[support-joy]

Hi,

Typically downloading the new Pulse installer and running it twice will recover broken Pulse Explorer installations. You can also use –repair on the installer to force a clean install.

[npayaresc]

hello,

thanks for the fast answer. I got rid of the error deleting some profiles from pulse pointing to the same installation (myeclipse 8.5).

Now I am getting the same error every time I try to update any software package I am using.

Nico

[support-joy]

Nico,

Can you please clarify if you have tried to perform –repair on the pulse installer?

Now I am getting the same error every time I try to update any software package I am using.

What is the software package you are referring to? How are you trying to update the said software package? Using pulse / MyEclipse IDE – Dashboard / MyEclipse IDE – MyEclipse Configuration Center?

[Thomas Strauß_deleted]

Hi,

–repair did not work for me neither on pulse x64 nor on x32.

I have the renamed the Genuitec folder in my user folder and tried to install from scratch. Now I get this message in the log. If I try to access the address given I receive an “access forbidden” http response.

I need to say, that we are pretty sick of all these pulse issues. We actually are taking the risk to reinstall everything everytime if we try to update anything using pulse.

This is getting to an inacceptable blocker. We already are at a state where the whole myeclipse suite is discussed to be abandoned – and we are using it for years now.

Thomas Strauß

CTO SRS-Management GmbH

20.07.2010 10:32:24 com.genuitec.pulse2.client.common.offlineinstaller.OfflineInstallerBundleService <init>
INFO: No offline content available; using live installation of software
20.07.2010 10:32:24 com.genuitec.pulse2.common.http.CommunicationsServices setActiveConnectionSettings
INFO: Active connection settings changed to ConnectionSettings HttpClientCommunicationsLibrary ServerURI: https://www.poweredbypulse.com:443 Proxies: [] Non Proxied Hosts: null using extended timeouts: false
20.07.2010 10:32:24 com.genuitec.pulse2.common.http.CommunicationsServices initialize
INFO: CommunicationsServices initialized using retrieval factory [org.eclipse.ecf.internal.provider.filetransfer.Activator$2@a613f8] for retrieval
20.07.2010 10:33:56 com.genuitec.pulse2.client.installer.common.InstallHandler registerRepositories
SCHWERWIEGEND: Repository could not be loaded [http://downloads.poweredbypulse.com/downloads/products/pulse/client25/]
20.07.2010 10:34:57 com.genuitec.pulse2.client.installer.common.InstallHandler registerRepositories
SCHWERWIEGEND: Repository could not be loaded [http://downloads.poweredbypulse.com/downloads/products/pulse/client25/support/]
20.07.2010 10:35:57 com.genuitec.pulse2.client.installer.common.InstallHandler registerRepositories
SCHWERWIEGEND: Repository could not be loaded [http://www.poweredbypulse.com/pulse/download/live/]
java.lang.RuntimeException: Could not find requested software [com.genuitec.pulse2.client.launcher.group]
at com.genuitec.pulse2.client.installer.common.InstallHandler.findIU(Unknown Source)
at com.genuitec.pulse2.client.installer.common.InstallHandler.findIU(Unknown Source)
at com.genuitec.pulse2.client.installer.common.InstallHandler.findIUs(Unknown Source)
at com.genuitec.pulse2.client.installer.common.InstallHandler.resolvePlan(Unknown Source)
at com.genuitec.pulse2.client.installer.ui.application.PulseApplicationProvisioner.installSoftware(Unknown Source)
at com.genuitec.pulse2.client.installer.ui.application.PulseApplicationProvisioner$1.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
Could not find requested software [com.genuitec.pulse2.client.launcher.group]
java.lang.RuntimeException: Could not find requested software [com.genuitec.pulse2.client.launcher.group]
at com.genuitec.pulse2.client.installer.common.InstallHandler.findIU(Unknown Source)
at com.genuitec.pulse2.client.installer.common.InstallHandler.findIU(Unknown Source)
at com.genuitec.pulse2.client.installer.common.InstallHandler.findIUs(Unknown Source)
at com.genuitec.pulse2.client.installer.common.InstallHandler.resolvePlan(Unknown Source)
at com.genuitec.pulse2.client.installer.ui.application.PulseApplicationProvisioner.installSoftware(Unknown Source)
at com.genuitec.pulse2.client.installer.ui.application.PulseApplicationProvisioner$1.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)
20.07.2010 10:35:58 com.genuitec.pulse2.client.installer.ui.application.PulseApplicationProvisioner$1 run
WARNUNG: Could not find requested software [com.genuitec.pulse2.client.launcher.group]

Could not find requested software [com.genuitec.pulse2.client.launcher.group]
java.lang.RuntimeException: Could not find requested software [com.genuitec.pulse2.client.launcher.group]
at com.genuitec.pulse2.client.installer.common.InstallHandler.findIU(Unknown Source)
at com.genuitec.pulse2.client.installer.common.InstallHandler.findIU(Unknown Source)
at com.genuitec.pulse2.client.installer.common.InstallHandler.findIUs(Unknown Source)
at com.genuitec.pulse2.client.installer.common.InstallHandler.resolvePlan(Unknown Source)
at com.genuitec.pulse2.client.installer.ui.application.PulseApplicationProvisioner.installSoftware(Unknown Source)
at com.genuitec.pulse2.client.installer.ui.application.PulseApplicationProvisioner$1.run(Unknown Source)
at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55)

[support-joy]

Thomas Strauß,

Are you behind any firewall / proxy? If yes, I would recommend you to setup proxy as mentioned here http://www.poweredbypulse.com/forums/showthread.php?t=236 .

I have the renamed the Genuitec folder in my user folder and tried to install from scratch.

By default, .pulse2.locator file points to the pulse locator. So what I would suggest is, please delete this file from [USER-HOME]. Typically for windows, this is located at C:\Documents and Settings\[username]\.pulse2.locator and re-try installing pulse again. This could be one reason, pulse is getting confused.

If I try to access the address given I receive an “access forbidden” http response.

Can you elaborate what is the address you are referring to? Are you able to access http://www.myeclipseide.com ? If no, then please send a mail to [email protected] with details of your IP(you can use http://www.whatismyip.com to find the same) and tracert to http://www.myeclipseide.com. Please include reference of this weblink and add ATTN:Joy in subject. This will help in quick tracing.

Can you answer below queries –
1. What is your OS and version
2. Can you mention the steps in detail
3. Please include screenshots which will help me get a visual.

[Glenn Puckett]

@asciimo wrote:

Hi,

This is getting to an inacceptable blocker. We already are at a state where the whole myeclipse suite is discussed to be abandoned – and we are using it for years now.

Thomas Strauß

CTO SRS-Management GmbH

Same here. This is a “feature” that is totally unwanted. Eclipse already had a nice update/upgrade facility. Why this was added is a mistery. We need a way to remove it or the entire tool may be removed.

I’d rather go through the pain and agony of building the J2EE platform on the base Eclipse platform than have this bogus software on my machine. It has no value add to what I am doing. Makes me wonder just exactly why it is there. There is much more to it than what is claimed.

We need an option to remove this addon from our machines and go back to the standard Eclipse update process. I don’t want it fixed. I want it GONE.

[support-joy]

WGPuckett,

Sorry to hear you are running into dependency issues while trying to update pulse services and extensions. Can you give it a re-try.
1. Open MyEclipse IDE, from menu options click on Help > MyEclipse Configuration Center.
2. Choose Dashboard tab.
3. Select the software to be updated and click on [Apply x changes] button.
In case you cannot open MyEclipse IDE, you can open pulse explorer. This is located at Start > Programs > Pulse > Pulse Explorer.
1. Login to pulse.
2. Choose “Eclipse Galileo” realm from top left hand corner dropdown.
3. Select your ME profile from “My Profiles”. Right click on either “MyEclipse 8.x” and click on [re-install and run]
4. This will open a wizard which will guide you through the rest of the steps.
Pulse would automatically fix any dependency issues. Let me know how this works for you.

Sorry for the inconvenience.

If you prefer using MyEclipse as a plugin on top of eclipse, please refer – https://www.genuitec.com/forums/topic/installation-install-myeclipse-using-archived-update-site/&highlight=

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